Terms and Conditions

Welcome to www.homescapesindia.com, an online platform owned and operated by Kesri Transcontinental, having its registered office at Plot No. 345, HSIIDC, Refinery Road, Panipat – 132140, Haryana, India. 
By accessing or using our website, products, or services, you (“Customer”, “you”, or “your”) agree to be bound by these Terms & Conditions, our Privacy Policy, and other related policies.
These Terms constitute a binding agreement between you and Homescapes India for all online transactions, use of services, and purchase of products from our website.
1.⁠ ⁠General Terms
  • All products and information displayed on www.homescapesindia.com constitute an invitation to offer.
  • Your order constitutes an offer, which will be accepted by us only upon dispatch of the product(s).
  • We reserve the right to accept, reject, or cancel any order at our sole discretion without prior notice.
  • These Terms may be updated or modified at any time without prior notice. Continued use of the website implies your acceptance of any changes.
2.⁠ ⁠Product & Pricing Information
  • We make every effort to display accurate product details, descriptions, and prices. However, typographical or system errors may occur.
  • In case of any error in product information or pricing, Homescapes India reserves the right to cancel, modify, or refuse any order placed under such conditions, even if the order has been confirmed.
  • Prices and product availability are subject to change without notice.
  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
3.⁠ ⁠Order Acceptance & Fulfilment
  • Orders are processed only after successful payment authorization.
  • Homescapes India reserves the right to cancel an order in case of product unavailability, incorrect pricing, or payment verification issues.
  • Our confirmation email after dispatch shall constitute acceptance of your order and completion of the sale.
4.⁠ ⁠Payments
  • Payments can be made through the secure payment gateways available on our website.
  • You confirm that the payment instrument (credit/debit card, UPI, etc.) used belongs to you or that you are authorized to use it.
  • Homescapes India shall not be liable for any fraudulent or unauthorized transactions.
  • Payment once received against an order cannot be reallocated or transferred to another order.
5.⁠ ⁠Shipping & Delivery
  • We deliver products across India using trusted courier partners.
  • Estimated delivery timelines are displayed at checkout but may vary due to location, courier delays, or unforeseen circumstances.
  • Homescapes India shall not be liable for delays arising from incorrect or incomplete shipping information provided by the customer.
  • Delivery will be considered complete once the product reaches the address provided at the time of order.
6.⁠ ⁠Cancellations
  • By Customer: Once products are shipped, cancellations will not be accepted.
  • By Homescapes India: We may cancel an order due to reasons including stock unavailability, pricing errors, or payment issues. In such cases, the customer will be informed and any paid amount may be refunded at our discretion.
7.⁠ ⁠Return & Exchange Policy
  • Refunds are strictly not allowed.
  • Exchanges are permitted only for valid reasons, such as:
  • Wrong product received
  • Manufacturing defect
  • Damaged product (reported within 3 days of delivery)
  • Only unused, unwashed, undamaged products in original packaging with invoice are eligible for exchange.
  • Masks, heavy goods (furniture, mattress toppers, duvets, pillows, bulky décor items), customized and sale items are non-returnable and non-exchangeable.
  • The shipping cost for returning/exchanging a product shall be borne by the customer.
  • For full details, refer to our Return & Exchange Policy.
8.⁠ ⁠Intellectual Property
  • All website content — including text, graphics, logos, designs, photographs, and layout — are the exclusive property of Kesri Transcontinental (Homescapes India).
  • Any reproduction, modification, or commercial use of this material without written consent is strictly prohibited.
9.⁠ ⁠Limitation of Liability
  • Homescapes India shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.
  • Our maximum liability, if any, shall be limited to the amount paid by the customer for the product purchased.
10.⁠ ⁠Indemnification
You agree to indemnify and hold harmless Homescapes India / Kesri Transcontinental, its directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of this website or violation of these Terms.
11.⁠ ⁠Privacy & Data Protection
  • We value your privacy and ensure your personal information is used only for fulfilling your orders and communication purposes.
  • We do not sell, trade, or share customer data with third parties except as required by law.
  • Please read our Privacy Policy for detailed information on how we manage and protect your data.
12.⁠ ⁠Force Majeure
Homescapes India shall not be held liable for failure to perform obligations due to events beyond its reasonable control, including natural disasters, war, strikes, pandemics, or government restrictions.
13.⁠ ⁠Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India.
All disputes are subject to the exclusive jurisdiction of the courts in Panipat, Haryana, India. 
14.⁠ ⁠Contact Information
Homescapes India (Kesri Transcontinental)
📍 Plot No. 345, HSIIDC, Refinery Road, Panipat – 132140, Haryana, India
📞 011-45093987 (Monday to Saturday, 10:00 AM – 6:00 PM)
✉️ info@homescapesindia.com